This toolkit provides tips and resources to help grow peer support programmes, with a particular emphasis on mental health. It contains tips for data collection and evaluation, focused on the US Medicaid context.
US and Canada
This set of slides includes case studies of peer support programmes. It includes an example of a monitoring dashboard as well as indicators of sustainability, such as training and supervision of peer supporters.
This resource provides guidelines for the training of peer supporters and guidelines for the practice of peer support. Both sets of guidelines are intended to provide best practice principles for more formalised peer support offerings to ensure that any programme is maintained and is sustainable.
This resource summarises literature about the effectiveness of difference types of peer support for people with various long-term conditions. It includes examples and guidelines / tips to gain good outcomes from peer support.
Training peer supporters may be an important element of sustainability. This resource sets out the training programmes available in the US for paid 'peer specialists'.
This report from a US government department provides details of how health systems and authorities can promote and sustain peer workers and peer coaching for mental health and substance abuse. The department recruited an expert panel to understand the needs of behavioral health systems and authorities as they promote and support peer coaching services. Specifically, the panelists worked to understand the current practices for peer coaches, identify innovative workforce development activities, and develop specific recommendations for behavioral health systems and authorities.
These slides set out learning from 14 peer support programmes for people with diabetes from various countries. It looks at the key issues these programmes faced when it came to selecting and retaining peers, the scope and length of peer training, ongoing supervision, training intensity and local issues. The slides do not propose solutions to these issues, it only identifies them.
This report describes how one programme promoted and advocated for peer support using various types of social media. It considers whether this is a cost effective way to promote and sustain peer support services and gives learnings from the process.
This resource provides three examples of evaluations of peer support programmes for people with diabetes. The examples are from the US, Australia and China. They give examples of how they evaluated their programmes and what they measured.
This guide provides tips for setting up and sustaining peer support groups, one to one activities and other models in health services. The guide discusses strategic thinking and sustainability in peer support which it categorises into organisational readiness, programme development, evaluation and program implementation.