A vision for the future of primary care

In our work at National Voices, every day we hear about ways in which primary care professionals have made a positive difference to people living with mental and physical health conditions and disability. When primary care is working well, people feel welcomed, listened to and reassured.  

However, we also increasingly hear that the current state of play for primary care services is not working for people accessing these services or for the primary care workforce. 

Through insights gathered within our coalition of health and care charities, we have identified nine proposals for the reform of primary care which will make a significant difference for people living with health conditions and disability, and in particular people from groups that experience health inequalities. These proposals will also support the primary care workforce who are working hard to deliver excellent care in difficult circumstances.

Nine proposals

Our proposals include revamping access and triage, modernising communications, and better equipping primary care professionals to meet people’s needs in a holistic way. Throughout our proposals we assert the need to put meaningful choice, personalisation and equity at the centre of care and change. 

Our proposals for the reform of primary care have been signed and supported by over 50 organisations.

This work was made possible thanks to the generous contributions of our sponsors:

Astra Zeneca who provided a sponsorship grant towards this independent programme of work.

Diabetes UK who provided funding to support co-production of this project.