Read National Voices' publications, open letters and reports here.
Go
This response is submitted by National Voices and was coordinated by National Voices’ member, the African Health Policy Network.
Patients, service users, their carers and families want care services which are safe, which do not breach standards and which are effectively monitored, inspected and regulated.
National Voices members told the NHS Future Forum in 2011, during the ‘pause’ in the Health and Social Care Bill, that we wanted a ‘new deal for people with long term conditions’ based on getting the right care in the right place at the right time.
National Voices used literature reviews and a comprehensive survey of patient groups and organisations to establish whether the right set out in the NHS Constitution – to receive clinically appropriate treatments that have been approved by NICE (the National Institute for Health and Care Excellence) – is being delivered in practice.
On behalf of the above members of the recently established NHS Voluntary Sector Providers Forum (VSPF), I am pleased to be able to respond to Monitor’s Consultation on the Substantive guidance on the Procurement, Patient Choice and Competition Regulations.
This report says rising demand and limited resources mean the reorganisation of services is essential for the NHS to remain sustainable and to continue providing safe, effective clinical care that meets patients’ needs.
This narrative describes what good quality integrated care looks like, from the point of view of anyone who needs access to multiple services over time.
The lack of joined-up care is the biggest frustration for patients, service users and carers. Conversely, achieving integrated care would be the biggest contribution the health and care services could make to improving quality and safety.
On NHS Change Day National Voices issued this report, demanding a proper response to the Francis report and highlighting some of the urgent changes we need to see.
We asked patients, carers and charities to draw their interactions with services and support, as seen from their perspective.