Publications

Read National Voices' publications, open letters and reports here.

Filter by Themes & Projects

- 1 January 2013
Integrated care: what do patients, service users and carers want?
The aspects of care correlating most closely with good patient experience are relational. Patients want to be listened to, to get good explanations from professionals, to have their questions answered, to share in decisions, and to be treated with empathy and compassion.
- Person-centred care
- Integrated care
- 1 January 2013
9 big shouts
Patients, service users and their organisations have welcomed the listening period announced by the government.
- Communication and administration
- Health inequalities
- 1 January 2013
Submission to the Department of Health: Strengthening the NHS Constitution
On the whole, National Voices welcomes the proposed amendments to the content of the NHS Constitution.
- Communication and administration
- Health inequalities
- 1 October 2012
Not the Francis Report
National Voices released this report on Monday 15 October, when Robert Francis QC was due to publish a delayed report into failures at the Mid Staffordshire Foundation Trust in 2005-9.
- Communication and administration
- Integrated care
- Primary care
- 1 December 2011
Developing standards for Health and Social Care records
Foreword by Jeremy Taylor. This report is the output of a joint working group including National Voices and recommends a national standing committee to oversee the standards to which all patient records should be accredited.
- Communication and administration
- Digital health and care